Refund Policy

Refund & Return Policy — JVINGS

We want you to love every purchase from JVINGS.

Return Eligibility

Returns are accepted within 7 days of delivery if:

• The item is unused and unwashed
• Original tags and packaging are intact
• The product is not damaged by the customer

Non-Returnable Items

The following items are not eligible for returns:

• Innerwear or accessories
• Final sale items
• Customized products

Refund Process

Once the returned item is inspected and approved:

• Refunds are processed within 5–7 business days
• Refund amount will be credited to the original payment method

Exchange Policy

Size exchanges are subject to product availability.

Damaged or Wrong Products

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos for immediate assistance.